From choosing a meaningful gift to checking warranty support, our care team can guide you through every step.
Contact Us
Call +1.714.643.9114, email info@hebesbychloe.com, ask a jewelry expert, track your order, or submit a service request.
There is no question too small or request too big for our client care experts.
40 years of industry expertise, specializing in mined and wholesale gemstones.
Where mindful design meets craftsmanship in California.
Our jewelry is made with top quality materials.
Some exclusions apply. Please refer to our shipping policy.
Frequently Asked Questions
We can remove, add, or switch charms and beads using available stones, metals, and designs.
Use our size chart, or contact us for assistance before checkout.
We offer a 1 year guarantee for eligible jewelry repairs with receipt.
Eligible items may be returned or exchanged within the policy window with tags attached.
Send us a message and our team will respond within one business day.